Effective Date: July 23, 2026
At Impulse Healthcare Service Pvt. Ltd. ("Impulse RCM," "we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit www.impulsercm.com or use any of our healthcare revenue cycle management, medical billing, credentialing, telehealth, staffing, or related services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you contact us, request a consultation, submit an inquiry, or apply for employment, we may collect:
- Full Name
- Company Name
- Job Title
- Email Address
- Phone Number
- Business Address
- Specialty or Practice Information
- Any information voluntarily provided through forms or email
Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Website
- Referral Source
- Cookies and Website Analytics Data
Healthcare-Related Information
As part of our professional Revenue Cycle Management services, we may process healthcare-related information only when authorized by our clients and in accordance with applicable laws, including HIPAA and other relevant privacy regulations.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and consultation requests
- Deliver our medical billing and revenue cycle management services
- Improve our website performance and user experience
- Communicate service updates
- Provide customer support
- Process employment applications
- Maintain website security
- Comply with legal and regulatory obligations
- Prevent fraud and unauthorized activities
3. HIPAA Compliance
Impulse RCM understands the importance of protecting Protected Health Information (PHI). When acting as a Business Associate for healthcare providers, we comply with applicable HIPAA Privacy, Security, and Breach Notification Rules.
We implement administrative, technical, and physical safeguards designed to protect confidential healthcare information against unauthorized access, disclosure, alteration, or destruction.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Analyze website traffic
- Improve website functionality
- Monitor website performance
You may disable cookies through your browser settings; however, some features of our website may not function properly.
5. How We Share Information
We do not sell, rent, or trade your personal information.
We may share information only with:
- Authorized employees
- Trusted service providers assisting with business operations
- Technology vendors under confidentiality agreements
- Government or legal authorities when required by law
- Professional advisors or auditors where necessary
Any third-party service provider receiving your information is required to maintain appropriate confidentiality and security standards.
6. Data Security
We implement industry-standard administrative, technical, and physical security measures, including:
- Secure servers
- Firewalls
- Encryption where appropriate
- Role-based access controls
- Employee confidentiality agreements
- Regular security monitoring
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized.
8. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage users to review their respective privacy policies before providing personal information.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your information
- Restrict or object to certain processing activities
- Withdraw consent where applicable
- Request a copy of your information
To exercise any of these rights, please contact us using the information below.
10. Children's Privacy
Our website and services are intended for healthcare providers, medical practices, and business professionals.
We do not knowingly collect personal information from individuals under the age of 18.
11. International Data Transfers
As we serve healthcare organizations in multiple regions, your information may be processed in countries where we or our trusted service providers operate.
We take appropriate measures to ensure that your information remains protected in accordance with applicable privacy laws.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will become effective immediately upon posting on this page.
We encourage visitors to review this page periodically to stay informed about how we protect their information.
13. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Impulse Healthcare Service Pvt. Ltd.
Website: www.impulsercm.com
Email: info@impulsercm.com
Phone: +1 (747) 220-0042
Address:
8 The Green, Suite A,
Dover, DE 19901,
USA